Table 4

GP satisfaction

AlwaysUsuallySometimesRarelyNever
Did you let the patients know about the email system before sending the email?80000
Did the patients know how long the waiting time is to see a neurologist?15110
Did you share the email reply with the patient?34100
Do you think the replies were suitable to be seen by the patient?15200
I had difficulty when the neurologist said the patient didn’t need to be seen01250
I’d rather go back to the old system of letter referral00035
I think this system improves patient care17000
EasierThe sameHarder
This system makes my job as a GP800